IT SUPPORT SERVICES
We are entrepreneurs just like you, so we know that your time and resources are precious and that you need to be focused on what's most important. Leverage our small business IT support expertise and passion for small business success to your advantage - whether that's providing IT support to your employees, protecting your critical data, or supporting your office in the cloud with our hosted solutions.
Thrive Networks provides the support you need, when you need it most.
Our dedicated team of IT specialists has the know-how and experience to make sure your network infrastructure and end users get the support they deserve. We complement your existing services by providing onsite and remote support for a wide-range of IT demands related to disaster recovery, firewalls, mobile devices, network failures, anti-virus and anti-spyware, workstation errors – you name it. You simply let us know what you need, and we’ll be there.
High-Quality Service and Support You Deserve
Why Choose us?
Having quality IT support for your business is often easier said than done. You need a quality IT partner that is able to provide a superior level of service from level 1 technical support to account management. Our customers have experienced:
Fast, responsive and efficient response to their IT issues Friendly engineers that provide the “personal touch” which is just as important as technical expertise when it comes to IT support Technology and practices that are up-to-date with the latest technology trends to enable their businesses to remain competitive. Professional, enterprise grade IT support with procedures and processes that would normally only be found in large corporate IT departments ensuring their IT systems remain up and running
Our customers are attracted by our exceptional level of customer service and trusts us in providing them with the support and advice over a long term relationship.
Our managed services and IT support solutions
SMGT is able to provide custom IT support services and solutions to allow your organisation to focus on its core business.
IT service desk (help desk) – help users with their day-to-day IT issues. 24x7 service desk – do you want around-the-clock remote IT support to monitor your critical systems? This offering caters to the unique needs of national and international organisations.
Cloud solutions – reduce your costs by embracing. Infrastructure planning and design – helps you build a stable, flexible and adaptable IT infrastructure.
Virtualisation – reap the rewards from server consolidation.
Network – manage, protect and optimise the communications fabric of your business.
Data storage and backup – control and manage data, its retention and compliance. Disaster recovery/business continuity planning – ensure your business survives and grows despite disruptions. Procurement and asset management – we manage the risks of specification, procurement and asset management.
Capacity planning, IT health checks and reporting – Help you to proactively identify potential problems.
IT security – Protect all five-threat vectors: end points, data, network, email and web.